Business Development Manager – Contact Centre

Well recognized global Tesla Partner and Microsoft Gold Partner

Greater Sydney Area

CONTACT!

Well Contact Centre really.

If you have a successful record selling Contact Centre solutions and are interested in working for one of Australia’s leading service providers whilst benefitting from an UNCAPPED commission plan, then read on.

About the Company

Ericom is a fast-growing technology solutions company and a Telstra Enterprise and Global Partner, Microsoft Gold Partner, and VMWare Partner, with offices in Sydney, Wollongong and Melbourne. They leverage the best of breed in connectivity, carriage, and multi-cloud strategies. They have a very experienced technical and professional services team providing Managed Services, Professional Services, Managed Mobility, and implementation across multiple vendors and leading software companies across the globe.

Ericom provides Managed Services across:
Unified Communications and Networking

IT Infrastructure

Cyber Security

Cloud Services

SaaS

Cloud Services

Who we’re looking for:
This is a role for someone who loves the excitement of new business growth. We are seeking someone with energy, excellent communication, and presentation skills. Who can convert a technical application to a business conversation.

What’s most important to us is attitude.

About the role:
Responsibilities include, but are not limited to:
Generating new business sales

Able to work in a team environment

Partner with Telstra Account Executives

Identify new business opportunities, including new markets, growth areas.

Develop, implement, strategies to capitalise on new business opportunities

Foster and develop relationships with clients, suppliers, and stakeholders

Maintain in depth knowledge of business products and value proposition

Work with Solution Architects and technical team to build out client solutions.

Generate new leads and cold call prospects

Meet with clients and prospects face to face or over the phone/online.

Knowledge, Experience and Qualifications:
Genesys Contact Centre

CentrePal Contact Centre

Managed Services

Some or all the above along with:
A proven history in business-to-business sales

5 – 10 years new business sales

Behavioural Competencies:
Engaging

Good presentation

Outgoing

Thirst for learning

Passion for IT

Adaptability

Analytical thinking

Business Acumen

What we can offer you

This is a full-time, permanent position with an attractive salary, car allowance, superannuation, and an uncapped commission plan. Ericom invest in their people to keep their development and skillset current in emerging technologies. The role provides flexibility with the successful applicants. Individuals will be based in Sydney.

It is a hybrid role.

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